We are committed to safeguarding your personal information and ensuring compliance with Australian privacy laws, including the Privacy Act 1988.
We collect personal information necessary for providing our services, including your name, address, contact details, and payment information.
Personal information is collected to process bookings, provide services, issue invoices, and communicate with you regarding your service needs.
Information is collected directly from you through phone calls, emails, online forms, and in-person interactions.
We use your information to:
5.1. Schedule and provide air-conditioning services.
5.2. Send service reminders or updates.
5.3. Process payments and issue receipts.
We do not sell or share your personal information with third parties, except as required by law or to complete a service (e.g., sharing details with parts suppliers).
Your personal information is stored securely on our internal systems to prevent unauthorized access, modification, or disclosure.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
We implement technical and administrative measures to protect your personal information from misuse, loss, or unauthorized access.
We use secure payment gateways for processing transactions. We do not store sensitive payment details, such as credit card numbers, on our systems.
You have the right to request access to your personal information held by us. Requests can be made in writing to our contact details below.
If your information is incorrect or outdated, you can request corrections, and we will update our records promptly.
We may send you promotional offers or updates via email. You can opt out of marketing communication at any time.
When you visit our website, we may use cookies to enhance your browsing experience. You can manage cookie preferences in your browser settings.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.
Our services are not directed at children. We do not knowingly collect personal information from individuals under the age of 18.
We may disclose personal information if required to comply with legal obligations or to protect our rights and property.
We do not transfer your personal information outside of Australia unless required for service delivery and with your consent.
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and significant changes will be communicated directly to you.
For privacy-related inquiries or concerns, please contact us at:
Phone: 0478 505 747
Email: info@airgreatnorthern.com
Address: 4 Trappes Ct MOOROOBOOL QLD 4870