AU61650
15329389
What services do you offer?
Do you service both residential and commercial properties?
Yes, we cater to both residential and commercial clients, offering tailored air-conditioning services to meet specific needs.
What areas do you service?
Our service areas include Cairns, Redlynch, Mount Sheridan, Edmonton, Yorkeys Knob, Kuranda, Trinity Beach, Clifton Beach, and Palm Cove.
Are you licensed and insured?
Yes, we are licensed through the Queensland Building and Construction Commission and The Australian Refrigeration Council Ltd, ensuring high-quality, compliant services.
How often should I have my air-conditioning system serviced?
For optimal performance, we recommend servicing your system at least once a year. Preventative Maintenance ensures long-term efficiency and reliability.
What is a chemical clean, and why is it important?
A chemical clean removes dirt, mould, and bacteria from your air-conditioning system, improving air quality and system performance.
Can you help with energy-efficient air-conditioning solutions?
Absolutely! We offer energy-efficient units and expert advice to help reduce your energy bills and environmental impact.
What is included in Preventative Maintenance?
Our Preventative Maintenance includes system inspections, cleaning, performance checks, and any necessary adjustments to keep your unit running smoothly.
Do you provide emergency repair services?
Yes, we offer rapid response services for urgent breakdowns to ensure minimal disruption to your home or business.
What brands do you work with?
We work with all major air-conditioning brands and are experienced in servicing and installing a wide range of units.
Can I schedule an appointment outside regular business hours?
Yes, we aim to accommodate your schedule and can arrange appointments at a time convenient for you.
How do I book a service?
You can book a service by contacting us via phone, email, or through our website.
Do you offer discounts or promotions?
Yes, we have special offers for new customers and customised maintenance plans for ongoing savings.
What payment methods do you accept?
We accept various payment methods, including cash, credit cards, and online transfers for your convenience.
Why choose Great Northern Air & Refrigeration?
With over a decade of experience, professional licensing, and a commitment to exceptional customer service, we ensure quality, reliability, and satisfaction in every job we do.